Delivery fees
Free delivery: We offer free delivery on all orders.
Guaranteed delivery: Protect your order against damage, loss, or theft for 2.95 EUR

Delivery area
Delivery area: We currently deliver to the United Kingdom, Norway, France, Canada, and Finland.
Future expansion: We plan to expand our delivery areas.

Order processing time
Processing time: Orders are processed within 1 to 2 business days, Monday to Friday.
Cut-off time: Orders received before 10:00 PM (GMT+01:00) Central European Standard Time (Paris) will be processed the same day; those received after this time will be processed the next business day.
No shipping days: Orders are not processed on weekends or public holidays.

Delivery time
Estimated delivery time: Orders usually arrive within 5 to 7 business days after processing, depending on the destination.

Shipping process
Courier services: We use reliable carriers like La Poste Suisse for all shipments.
Tracking: After your order is shipped, you will receive an email with tracking information.

Lost or damaged items
Damaged orders: If your order arrives damaged, please contact us within 48 hours to find a solution.
Lost orders: If your order is lost, please contact us immediately for assistance.